Payment failures and the 3-day grace period
If a charge fails you keep full access for 3 days while you update your card.
If a monthly charge fails (expired card, insufficient funds, bank decline), Adsevon does not cut you off immediately.
The 3-day grace period
You keep full access for 3 days after a failed payment while you fix the payment method. Adsevon emails you about the failure with a link to update your card through Paddle's secure billing portal.
What happens after 3 days
If the payment still has not succeeded, the workspace moves to a restricted state: you can sign in and view your data, but actions like new imports and AI features are paused until billing is resolved. Update your card and the subscription recovers automatically — no data is lost.
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